Shipping

Yes. Shipping is free over $300.00 to the contiguous U.S.

We can ship to some countries outside the United States.

It depends on your geographic location. Lead time to leave our facility is typically 1-3 days. Actual transit time can vary depending on carrier and many other variables (please see provided tracking number to follow progress of your order). Overseas deliveries (including military) can take up to 4 weeks.

Please note: Ask Apparel has no control of what happens to your order once the carrier picks it up from our facility. Please purchase additional insurance in your cart via “Route” to protect your order.

We use USPS and UPS on our website. You will choose at checkout. FedEx can be requested via email.

No, however you have to option to purchase shipping insurance via “Route” in your cart. Just toggle it to the ON position

Once your package leaves our facility, it is transferred into the custody of the carrier, therefore, no longer in our possession or control. If your shipment tracking doesn’t show movement for several days after leaving our facility.. understand Ask Apparel is no more privy to its whereabouts than you are. This is why we highly recommend purchasing the additional shipping insurance to protect your shipment in the event it is lost. With shipping insurance via “Route”, you can open a claim to begin the process of locating your package, or refunding you for the package.
Note: refunds and inquiries are to be directed toward “Route”. Ask Apparel does not handle These insurance claims.
Select the toggle to the “on” position in your cart above the checkout button to insurance you shipment.

Product

We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.

It depends on the creator and the product. All options are outlined on the product page, so look out for customization options there.

No. We offer open packs on all items unless otherwise noted.

Yes. There is a minimum quantity of 6 per line item

Payment

Not at this time. However, we do offer other payment options via ShopPay and Sezzle

Yes. Currently we offer Sezzle as a payment option. With Sezzle, you can pay off your order interest free. Payment plan is broken into 4 (four) payments over 6 (six) weeks. You can also pay off your order in 4 (four) installments via ShopPay. You can select either of these options in the checkout process.