Yes. We offer free shipping on order of $300 and above within the United States only.
Once your package leaves our facility, it is transferred into the custody of the carrier, therefore, no longer in our possession or control. If your shipment tracking doesn’t show movement for several days after leaving our facility.. understand Ask Apparel is no more privy to its whereabouts than you are. This is why we highly recommend purchasing the additional shipping insurance to protect your shipment in the event it is lost. With shipping insurance via “Route”, you can open a claim to begin the process of locating your package, or refunding you for the package.
Note: refunds and inquiries are to be directed toward “Route”. Ask Apparel does not handle These insurance claims.
Select the toggle to the “on” position in your cart above to checkout button to insurance you shipment.
Shipping insurance can be purchased via “Route”. Make sure the toggle is in the “on” position in your cart to make sure your package is protected.
Transit time varies, so It depends on where you are. Once processed, Orders may take up to 7 business days to arrive under normal circumstances
We ship via USPS and UPS. You’ll be asked to select a delivery method during checkout.
We do not offer Net D payments. We do, however, provide the option of 4 payments over 6 weeks via “Sezzle”. Just select it during checkout.
No. Currently we only ship to the United States and Canada
No. We offer the option of open packs on all items unless otherwise noted.
Yes. There is a minimum order quantity of 5 per line item.
We always aim for make sure our customers love our products. However, we do not accept returns unless the item is damaged. Any returns must be requested within 72 hours of delivery date. Just email us directly and we’ll take you through the process.
We can personalize, but It depends on the product and design. Please contact us for further inquiries
It is possible! All bleached items are individually hand bleached and items may occasionally experience bleed over to the back side of the garment
We strive to provide the item as photographed, but with COVID-19, many of our manufacturers and suppliers are experiencing stock shortages. Therefore, comparable substitutions may need to be made.
Have a question you don’t see here? You can contact us through our contact page! We will be happy to assist you.